Frequently Asked Questions (FAQ)
How can the quality of medical items be guaranteed?
We only collaborate with reliable and vetted suppliers because their high-quality products are essential to our positive reputation. After all, we have more customers if the quality is higher. Checking the medication’s expiration date is one of the authorized person’s duties at the Mexican pharmacy chain. Customers of pharmacies can feel totally secure about the things they buy in this way.
Furthermore, we make every effort to guarantee that the medications are administered while preserving their essential qualities. The number, quality, and integrity of the packaging of the shipping batch are all monitored in addition to the state of each medication. If all the conditions are satisfied, the shipment of medical supplies is deemed successful.
Why is it worthwhile to purchase drugs from the Mexican pharmacy?
The effects of utilizing specific pharmaceuticals vary depending on its composition, qualities, and the credibility of the seller and manufacturer. We value our reputation and the well-being of every customer, thus we keep an eye on everything and only provide premium drugs. Additionally, guaranteed low costs will save you the time it would take to visit to various locations throughout the city and look for affordable solutions.
We have put a lot of effort into making the purchasing experience as quick and easy as possible. To start, you can select a category of interest in addition to the drug name you want to buy, which will speed up the search. For example, you might limit your search to OTC medications or natural products. You can select Treatment Options to view a list of medications used to address cold symptoms, such as pain, rheumatoid arthritis, allergies, or any other medical condition, if you are unsure which one to purchase.
Do different drugs have different names?
Unlike in the USA, Canada, or the UK, pharmaceutical drugs in Mexico may be sold under different trade names or brands. Pharmaceutical companies use different marketing and distribution tactics for their drugs. You should therefore be aware of the exact scientific or generic name for the drugs you are buying. Having a prescription from a Mexican physician with you is the best way to avoid buying the wrong drugs or dosages. If you give the drug an American or other name, the pharmacist will probably be able to recommend the correct one. Additionally, you can search by active ingredient.
Which delivery options are available?
Probably the biggest factor influencing people’s decision to acquire prescription drugs online is the speedy and easy delivery. We therefore make an effort to provide fair shipping costs and schedules. Regular delivery and expedited delivery are the two shipping options that are currently offered. Please be aware that most of the time, standard delivery services cannot be tracked. Shipments can be tracked thanks to EMS services.
When our team has verified your order, it has been appropriately wrapped, and it has left our facility, you will receive an email from us to notify you. You may see all of our shipping prices and other information after selecting a particular product. It will take seven to fifteen days for the delivery. You can select a different shipping option and spend $10 rather than $30 for faster shipment if you can wait a bit longer (14 to 25 days). Purchases will only be shipped on business days (Monday through Friday, excluding national holidays).
As you may know, purchasing emergency medications from the Mexican pharmacy can not be the ideal option. Nonetheless, it is a fantastic way to add essential prescriptions to your home medicine cabinet or acquire medical supplies for conditions that need ongoing care without going over budget.
If my package hasn't arrived yet, what options do I have?
Please check your shipment method first if you believe your order is delayed. Instead of 7 to 15 days, did you opt for a more economical delivery option that would take 14 to 25 days? Please be advised that for circumstances beyond our control, including bad weather or problems with the shipping company, shipping may take a little longer than expected. As a result, we kindly ask that you be patient. You will definitely receive the product shortly. Nearly every one of our customers receives their bundles. Please contact us by any convenient means if the package is not delivered to you.
Which kinds of drugs are prohibited from crossing the border?
For instance, you are allowed to buy and import antibiotic drugs such as Amoxicillin or Penicillin into the United States. Stronger drugs, such as Cipro, cannot be transferred across the border, though. The list of prohibited substances includes these drugs. Controlled substances are those that have a high potential for abuse.
Even if you have a prescription from a doctor in the US or Mexico, border officers would not let you travel with these drugs. Simultaneously, this implies that you can save money by importing FDA-approved prescription medications into the US for personal use from Mexico.
How can you guarantee the security and privacy of your clients?
Our online ordering system uses encryption technology that is up to date. Our clients can feel safe knowing that their private data is protected as a consequence. All of the information you submitted on the checkout page is sent to the server via a 256-bit secure connection when a consumer makes a purchase.
The security of payment card information is very important to us. As stated, the highest level of security will be used to handle your credit card information. Furthermore, no information provided by our clients is ever sold, transferred, or shared with outside parties. Many of our satisfied customers have been with us for a very long time.
How do you handle returns?
We acknowledge that there may be instances in which you are dissatisfied with your purchase or may have ordered the incorrect prescription or dosage. Since the drugs may have been tampered with, we are unable to accept returns due to legal restrictions. We make every effort to only provide drugs from reputable and trustworthy producers and to adhere to all storage and transit regulations. We kindly request that you carefully review the order before clicking the confirmation button and notify us right away if you would want to make any changes. In the best situation, we will be able to fulfill your requirements while your order is still pending shipment.
Does Mexican Pharmacy require a prescription in order for me to purchase medications?
In Mexico, however, a lot of drugs are accessible without a prescription. In other words, a variety of American prescription medications are sold over-the-counter in Mexico. You may usually simply obtain a prescription from a doctor who collaborates with the drugstore, even if the prescription is truly necessary. Your foreign medications may also be valid if you are visiting Mexico.
We advise speaking with our pharmacists to see if there are any over-the-counter options that will help you manage the issue until you can receive a formal diagnosis if you are unable to obtain a prescription at this time. For instance, until you can see a dermatologist to identify and rule out the source of the body’s allergic reaction, we can recommend some medications to help you manage symptoms like itching, watery eyes, or a runny and stuffy nose.
How can I find out if my medication is available?
The Mexican Pharmacy makes an effort to keep a large selection of drugs on hand to satisfy all of its customers’ needs. In order to give you the precise amount that is available for purchase, we also make every effort to maintain our database current. Our employees are on hand to discuss the availability of medications, including delivery choices. The pharmacists are prepared to discuss generic alternatives or substitutes if the drug you need to purchase is presently unavailable or not supplied in our pharmacy. When necessary, they can also talk about alternatives to prescription drugs that could be too costly, not covered by your insurer, or no longer accessible.
How can I place an order and check it?
Modern technology has made it feasible to automate the processing of pharmaceuticals, manage patient records, and electronically fill prescriptions online. You can use the Search feature, product categories, or alphabetical product list to find the item. After choosing the right dosage and quantity, you would click “Add to cart.” You may complete your order and securely enter your shipping and payment information after you are directed to our secure website.
If your payment was successful, you will receive a confirmation email immediately in your inbox. You will also receive another email after your purchase has been dispatched. In addition to transaction details, this email contains a link to our customer care ticket page so you may track the status of your order.
Which drugs do you sell?
Both common and rare medications and medical supplies are available at our pharmacies, including a wide selection of medications that help people with erectile dysfunction, diabetes, insomnia, allergies, and other conditions, as well as pain from a number of sources. Any of our pharmacies offers medical cosmetics, vitamins, and supplements. We recommend searching through our easily organized catalog; if you are unable to locate what you are looking for, please get in touch with our customer care.